Terms and Conditions

Welcome to Selloverse.pk, where seamless shopping convenience is available. Please familiarize yourself with the following terms and conditions and our Privacy, Return and Exchange, and Refund Policy as you begin your journey on our platform. By accessing and using Selloverse.pk (the “Site”), you agree to be bound by these Terms of Use.

 

AGREEMENT TO OUR LEGAL TERMS

 

We are SELLOVERSE SMC PVT LTD, operating under the trade name Selloverse ("Selloverse," “we,” “us,” or “our”), a company registered in Pakistan at F-1 Harmain Tower, Band Road, Lahore. Our registration number is D910964.

We operate the website https://www.selloverse.pk (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by phone at [Phone Number 03080506000], email at [hello@selloverse.pk], or by mail to [hello@selloverse.pk].

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Selloverse concerning your access to and use of the Services. By accessing the Services, you acknowledge that you have read, understood, and agree to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Services.

We recommend that you print a copy of these Legal Terms for your records.

  1. SERVICES AND USE TERMS
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. USER REGISTRATION
  5. PRODUCTS
  6. PURCHASES AND PAYMENTS
  7. SUBSCRIPTIONS
  8. RETURN/REFUNDS POLICY
  9. SOFTWARE
  10. PROHIBITED ACTIVITIES
  11. USER GENERATED CONTRIBUTIONS
  12. CONTRIBUTION LICENSE
  13. GUIDELINES FOR REVIEWS
  14. MOBILE APPLICATION LICENSE
  15. SOCIAL MEDIA
  16. THIRD-PARTY WEBSITES AND CONTENT
  17. ADVERTISERS
  18. SERVICES MANAGEMENT
  19. PRIVACY POLICY
  20. SHIPPING POLICY
  21. 2 DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY
  22. TERM AND TERMINATION
  23. MODIFICATIONS AND INTERRUPTIONS
  24. GOVERNING LAW
  25. DISPUTE RESOLUTION
  26. CORRECTIONS
  27. DISCLAIMER
  28. LIMITATIONS OF LIABILITY
  1. INDEMNIFICATION
  2. USER DATA
  3. ELECTRONIC COMMUNICATIONS AND TRANSACTIONS
  4. CALIFORNIA USERS AND RESIDENTS
  5. MISCELLANEOUS
  6. CONTACT US

1. SERVICES AND USE TERMS

Use of Services: The information provided through the Services is intended solely for individuals and entities permitted by applicable law to access such information. Users accessing the Services from jurisdictions where such access is restricted or prohibited do so at their own risk and are solely responsible for compliance with local laws.

Regulatory Compliance: The Services provided are not customized to comply with industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA). You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA). If your activities are governed by such laws, you are prohibited from using our Services.

 

2. INTELLECTUAL PROPERTY RIGHTS

Ownership: We own or hold licenses to all intellectual property rights associated with our Services, including source code, databases, software functionality, website designs, audio, video, text, photographs, and graphics (collectively, the "Content"), as well as trademarks, service marks, and logos (the "Marks").

All Content and Marks are protected under copyright, trademark laws, and international treaties.

License: Subject to compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

  • Access the Services; and
  • Download or print portions of the Content for [personal, non-commercial use / internal business purposes] only.

Except as expressly permitted in these terms, you may not copy, reproduce, aggregate, republish, upload, post, display, encode, translate, transmit, distribute, sell, license, or exploit any part of the Services, Content, or Marks without our prior written consent.

Permissions

If you seek to use the Services, Content, or Marks beyond what is allowed by these terms, please contact us at [hello@selloverse.pk]. Any permitted use must acknowledge us as the owners or licensors of the Services, Content, or Marks, with appropriate copyright or proprietary notices.

Reservation of Rights

We reserve all rights not expressly granted to you in relation to the Services, Content, and Marks.

 

Consequences of Breach

Violation of these Intellectual Property Rights constitutes a material breach of our Legal Terms, resulting in immediate termination of your right to use our Services.

YOUR SUBMISSIONS AND CONTRIBUTIONS

Before using our Services, carefully review this section and the "PROHIBITED ACTIVITIES" section to understand the rights you grant us and your obligations when posting or uploading content through the Services.

Submissions

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality where you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.

License Granted

When you post Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide license to use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense these rights. This license includes the use of your name, company name, franchise name, trademarks, service marks, trade names, logos, and personal and commercial images you provide.

Responsibility for Your Content

By sending us Submissions and/or posting Contributions through the Services, you confirm:

  • You have read and agree with our "PROHIBITED ACTIVITIES" section and will not post any illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening, sexually explicit, false, inaccurate, deceitful, or misleading Submissions or Contributions.
  • To the extent permissible by law, you waive any moral rights to your Submissions and/or Contributions.
  • Your Submissions and/or Contributions are original to you or you have the necessary rights and licenses to submit them, and you have full authority to grant us the rights specified above.
  • Your Submissions and/or Contributions do not constitute confidential information.

Indemnification

You are solely responsible for your Submissions and/or Contributions and agree to indemnify us for any losses we may incur due to your breach of this section, third party intellectual property rights, or applicable law.

 

Content Removal and Editing

While we are not obligated to monitor Contributions, we reserve the right to remove or edit any Contributions at any time without notice if, in our reasonable opinion, they are harmful or breach these Legal Terms. Removal or editing of Contributions may result in suspension or disabling of your account, and we may report such breaches to the authorities.

Copyright Infringement

We value the intellectual property rights of others. If you believe that any material accessible through our Services infringes upon a copyright you own or control, please refer to the "DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY" section below immediately.

 

3. USER REPRESENTATIONS

By using our Services, you represent and warrant that:

  1. All registration information you provide is true, accurate, current, and complete.
  2. You will maintain the accuracy of this information and update it promptly as needed.
  3. You have the legal capacity to agree to these Legal Terms.
  4. You are not under the age of 13.
  5. If you are a minor in your jurisdiction, you have obtained parental permission to use the Services.
  6. You will not access the Services through automated or non-human means, such as bots or scripts.
  7. You will not use the Services for any illegal or unauthorized purpose.
  8. Your use of the Services complies with all applicable laws and regulations.

If any information provided by you is found to be untrue, inaccurate, not current, or incomplete, we reserve the right to suspend or terminate your account and deny you access to the Services, either temporarily or permanently.

 

4. USER REGISTRATION

To access certain features of the Services, you may need to register. You agree to maintain the confidentiality of your password and are responsible for all activities that occur under your account. We reserve the right to remove, reclaim, or change any username that we deem inappropriate, obscene, or objectionable, at our sole discretion.

 

5. PRODUCTS

We strive to present the colors, features, specifications, and details of products on our Services as accurately as possible. However, we cannot guarantee that all product information will always be accurate, complete, reliable, current, or free of errors. Please note that your electronic display may not precisely reflect the actual colors and details of the products. All products are subject to availability, and we reserve the right to discontinue any product at any time for any reason. Prices for products are subject to change.

 

6. PURCHASES AND PAYMENTS

Accepted Payment Methods

We accept the following forms of payment:

  • [COD]
  • [Credit/Debit]
  • [Mobile Wallets]
  • [IBFT]

Payment Information

You agree to provide current, complete, and accurate purchase and account information for all transactions made through our Services. Please promptly update your account and payment details, including email address, payment method, and card expiration date, to ensure transactions can be completed and we can contact you as needed. Sales tax will be applied to the purchase price as required. Prices may be adjusted at any time.

Billing and Charges

You authorize us to charge your chosen payment method for all applicable amounts upon placing an order. We reserve the right to correct any pricing errors, even after payment has been processed. We also reserve the right to refuse any order, limit quantities per person or household, and restrict orders placed by dealers, resellers, or distributors, at our discretion.

 

7. SUBSCRIPTIONS

Billing and Renewal

Your subscription will automatically renew unless canceled. By subscribing, you consent to recurring charges being applied to your payment method without further approval, until cancellation. The billing cycle length depends on your chosen subscription plan.

Free Trial

New users may enjoy a [#30]-days free trial upon registering with our Services. After the free trial ends, your chosen subscription will be charged accordingly.

Cancellation

You can cancel your subscription at any time by logging into your account. Cancellations will take effect at the end of the current paid term. For inquiries or assistance, please contact us at [hello@selloverse.pk].

Fee Changes

We may adjust subscription fees from time to time, notifying you of any changes as required by law.

 

8. RETURN/REFUNDS POLICY

Selloverse values customer satisfaction and strives to provide the best shopping experience possible. However, refunds are only applicable for products sold directly by Selloverse. If you purchased an item sold on Selloverse, you may receive a refund by our standard return policy. To initiate a refund for a product sold directly through Selloverse, contact our customer service team with your order details and proof of purchase. Our team will guide you through the process and ensure your request is processed promptly.

It's important to note that return policies may differ for items sold by other sellers on our platform. These sellers operate independently and set their own return policies. Selloverse has no control over these policies. Therefore, it's your responsibility to review the refund policy provided by the seller before making the purchase. If you need to request a refund for an item sold by another seller, you must contact that seller directly. The seller will review your request and make a decision based on its policies and guidelines.

Moreover, if you find a damaged product, notify the dealer immediately. It is entirely up to the seller to accept the return and issue a refund for a damaged product. The seller will evaluate the situation and determine the appropriate course of action. Selloverse recommends documenting the damage with photos and detailed descriptions to help the seller evaluate it. Depending on their policy, the seller may offer a replacement, repair, or refund.

Please be aware: Claims for damage caused by courier services must be reported within 24 hours of receipt. Claims made after this period will not be accepted.

 

9. SOFTWARE

We may provide software for use in connection with our Services. If the software is accompanied by an end user license agreement (“EULA”), the terms of the EULA will govern your use of the software. If there is no accompanying EULA, we grant you a non-exclusive, revocable, personal, and non-transferable license to use the software solely in connection with our Services and in accordance with these Legal Terms.

The software and any related documentation are provided “AS IS” without any warranties, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You assume all risks associated with the use or performance of any software. Reproduction or redistribution of the software is prohibited unless permitted by the EULA or these Legal Terms.

 

10. PROHIBITED ACTIVITIES

You may only access and use the Services for the purposes for which they are provided by us. The Services must not be used for any commercial purposes that we do not specifically endorse or approve.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Engage in unauthorized framing of or linking to the Services.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Attempt to impersonate another user or person or use the username of another user.
  • Use any information obtained from the Services to harass, abuse, or harm another person.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents providing any part of the Services to you.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Upload or transmit (or attempt to upload or transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.

 

11. USER GENERATED CONTRIBUTIONS

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other features, providing you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services. This content may include text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any Contributions, you represent and warrant that:

  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to copyright, patent, trademark, trade secret, or moral rights of any third party.
  • You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
  • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
  • Your Contributions do not include any offensive comments connected to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms or any applicable law or regulation.

Any use of the Services in violation of the foregoing constitutes a breach of these Legal Terms and may result in, among other things, the termination or suspension of your rights to use the Services.

 

12. CONTRIBUTION LICENSE

Grant of License

By posting your Contributions to any part of the Services or making Contributions accessible to the Services by linking your account from the Services to any of your social networking accounts, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such Contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.

Scope of License

This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your Contributions and you warrant that moral rights have not otherwise been asserted in your Contributions.

Ownership and Responsibility

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

Right to Edit and Remove

We have the right, in our sole and absolute discretion, to:

  1. Edit, redact, or otherwise change any Contributions;
  2. Re-categorize any Contributions to place them in more appropriate locations on the Services; and
  3. Pre-screen or delete any Contributions at any time and for any reason, without notice.

We have no obligation to monitor your Contributions.

 

13. GUIDELINES FOR REVIEWS

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:

  1. You should have firsthand experience with the person/entity being reviewed.
  2. Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language.
  3. Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
  4. Your reviews should not contain references to illegal activity.
  5. You should not be affiliated with competitors if posting negative reviews.
  6. You should not make any conclusions as to the legality of conduct.
  7. You may not post any false or misleading statements.
  8. You may not organize a campaign encouraging others to post reviews, whether positive or negative.

Review Management

We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.

License for Reviews

By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sub licensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

 

14. MOBILE APPLICATION LICENSE

Use License

If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Legal Terms. You shall not:

  1. Except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App;
  2. Make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App;
  3. Violate any applicable laws, rules, or regulations in connection with your access or use of the App;
  4. Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the App;
  5. Use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended;
  6. Make the App available over a network or other environmental permitting access or use by multiple devices or users at the same time;
  7. Use the App for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the App;
  8. Use the App to send automated queries to any website or to send any unsolicited commercial email;
  9. Use any proprietary information or any of our interfaces or other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.

Apple and Android Devices

The following terms apply when you use the App obtained from either the Apple Store or Google Play (each an “App Distributor”) to access the Services:

  1. The license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor’s terms of service.
  2. We are responsible for providing any maintenance and support services with respect to the App as specified in the terms and conditions of this mobile application license contained in these Legal Terms or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
  3. In the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App.
  4. You represent and warrant that:
  • You are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a “terrorist supporting” country.
  • You are not listed on any US government list of prohibited or restricted parties.
  1. You must comply with applicable third-party terms of agreement when using the App, e.g., if you have a VoIP application, you must not be in violation of their wireless data service agreement when using the App.
  2. You acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Legal Terms, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these Legal Terms against you as a third-party beneficiary thereof.

 

15. SOCIAL MEDIA

As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either:

  1. Providing your Third-Party Account login information through the Services; or
  2. Allowing us to access your Third-Party Account, as permitted under the applicable terms and conditions governing your use of each Third-Party Account.

You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account without breaching any terms and conditions governing your use of the applicable Third-Party Account and without obligating us to pay any fees or subjecting us to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that:

  1. We may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Services via your account, including any friend lists.
  2. We may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account.

Depending on the Third-Party Accounts you choose and subject to the privacy settings you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Services.

You have the ability to disable the connection between your account on the Services and your Third-Party Accounts at any time.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS.

We make no effort to review any Social Network Content for any purpose, including but not limited to accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for the purpose of identifying and informing you of those contacts who have also registered to use the Services.

You can deactivate the connection between the Services and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such a Third-Party Account, except the username and profile picture that become associated with your account.

 

16. THIRD-PARTY WEBSITES AND CONTENT

The Services may include (or you may be directed to via the Site or App) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items originating from third parties ("Third-Party Content"). We do not investigate, monitor, or check these Third-Party Websites and Third-Party Content for accuracy, appropriateness, or completeness, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services. This includes content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of the Third-Party Websites or Third-Party Content.

Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement by us. If you decide to leave the Services and access Third-Party Websites or use or install any Third-Party Content, you do so at your own risk, and these Legal Terms will no longer apply. You should review the applicable terms and policies, including privacy and data-gathering practices, of any website you navigate to from the Services or relating to any applications you use or install from the Services.

Any purchases you make through Third-Party Websites are exclusively between you and the applicable third party. We take no responsibility for such purchases. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses or harm resulting from any Third-Party Content or contact with Third-Party Websites.

 

17. ADVERTISERS

We allow advertisers to display their advertisements and other information in certain areas of the Services, such as sidebar advertisements or banner advertisements. We simply provide the space to place such advertisements, and we have no other relationship with the advertisers.

 

18. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

  1. Monitor the Services for violations of these Legal Terms.
  2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including reporting such users to law enforcement authorities.
  3. Refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof, in our sole discretion and without limitation.
  4. Remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems, in our sole discretion and without limitation, notice, or liability.
  5. Manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

 

19. PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information. Please take the time to read this Privacy Policy to understand how we collect, use, and disclose your personal information under certain circumstances. This policy also explains the steps we take to ensure the security of your personal information and your choices regarding the collection, use, and disclosure of that information. By visiting the Website directly or through another website, you accept the practices described in this Policy.

Data Protection Commitment

We value your trust and are committed to protecting your privacy. Therefore, we will only use your name and other related information as specified in this Privacy Policy. We only collect information necessary to transact with you, and we only retain it for as long as required by law or consistent with the purpose for which it was collected.

Data Collection

You can browse the Site anonymously without providing your personal information. However, when you place an order, we collect various information to process your purchase and provide services to you. This includes but is not limited to your name, contact information, payment information, and transaction data. For customers, we collect identity data, contact data, biometric data, billing account information, transaction history, technical data, profile data, usage data, location data, transactional and contact data, and additional information for due diligence. If you are a merchant, we collect the same types of information about our business activities and transactions.

Usage of Collected Information

We use the information we collect to process your orders, administer services, and provide customer service for legal and operational purposes. Specifically for customers, this includes order processing, delivery updates, customer service, payment confirmation, account management, sales, compliance and analytics. For retailers, this includes sales, shipping, customer service, account management, financial operations, marketing, fulfillment, and business development.

Marketing and Advertising

With your consent, we may use your information to send you marketing or promotional materials about our products and services or the products and services of third parties. You may opt out of receiving these communications at any time through the settings on our mobile applications or by using the unsubscribe link in our electronic marketing materials.

Third-Party Sharing

We may share your information with third parties, such as service providers, affiliates, and partners, to help us use your data as this Privacy Policy outlines. This includes logistics partners for delivery, payment service providers to process transactions, and third parties for marketing and customer service support. We ensure that these third parties protect your data by applicable laws and our privacy policies.

Cookies

We use cookies and similar technologies to improve your browsing experience. Cookies help us recognize your device, store your preferences, and provide basic functionality like shopping carts. You can manage your cookie preferences through your browser settings, but this may affect how the website functions.

Security Measures

We implement appropriate technical and security measures to prevent unauthorized access, loss, or damage to your information. This includes secure servers, firewalls, and authentication processes. Although no method of transmission over the Internet or electronic storage is completely secure, we strive to protect your information and to review and improve our security measures continually.

Your Rights

You have the right to request access to your data, correct any inaccuracies, and ask us to stop using your data for direct marketing purposes. You may also withdraw your consent for the continued use, disclosure, and processing of your data by contacting our customer service. Exercising these rights may affect our ability to provide services to you.

Minors

We do not sell our products to minors or knowingly collect personal data from individuals under 18. By using this website, you confirm that you are 18 or older. If you allow a minor to use your account, you consent to the processing of that individual's data, and you accept responsibility for that individual's actions.

If you would like more information or exercise your rights regarding your data, please contact us at hello@selloverse.pk.

 

20. SHIPPING POLICY

Selloverse is committed to providing a seamless shopping experience with reliable shipping services. Below are the details of our shipping policy:

Order Dispatch:

Orders are typically dispatched within 48 to 72 hours of placement. However, during peak times such as holidays, shipping times may be extended. For same-day delivery in Lahore, an additional cost will apply.

Order Tracking:

After placing an order online, you will receive a shipment confirmation email containing tracking information. This allows you to monitor the status of your delivery. If you encounter any issues or need assistance with a lost package, please contact our customer service team.

Damage Claims:

If you receive a damaged product, report the damage within 24 hours of receipt. Claims made after this period will not be accepted. Document the damage with photos and detailed descriptions to help us assess the issue effectively.

Unreachable Addresses:

If the delivery address is unreachable due to any cause, Selloverse will not be responsible for the delivery or any associated costs. Please ensure that the address provided is accurate and accessible.

Refunds, Order Edits, and Exchanges:

Refunds: Refunds are available only for products sold directly by Selloverse. To request a refund, contact our customer service team with your order details and proof of purchase. Refunds for items sold by other sellers on our platform must be requested directly from those sellers.

Order Edits: Requests to edit orders can only be accommodated before dispatch. Once an order is in the processing stage or has been shipped, changes cannot be made.

Exchanges: Exchanges are subject to the return policies of the seller. For items sold by Selloverse, contact our customer service team to initiate an exchange.

Lost or Damaged Orders:

In the event of a lost or damaged order, contact our customer service team for assistance. Selloverse will work to resolve the issue based on our policies and procedures.

Delays:

Orders may experience delays due to variables outside our control. You will be informed via phone or email if a shipment is delayed for any reason.

 

21. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE AND POLICY

Notifications

Respecting intellectual property rights is fundamental to us. If you believe that any material available through our Services infringes upon your copyright, please promptly notify our Designated Copyright Agent using the contact information provided below ("Notification"). A copy of your Notification will be forwarded to the individual who posted or stored the material in question. Please note that under federal law, you may be liable for damages if you make false or misleading statements in your Notification. Therefore, if you are uncertain whether material infringes your copyright, we recommend seeking legal advice before proceeding.

All Notifications must adhere to the requirements of DMCA 17 U.S.C. § 512(c)(3) and include the following information:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are involved, a representative list.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and that is to be removed or access to which is to be disabled, along with information reasonably sufficient to permit us to locate the material.
  4. Contact information of the complaining party, including address, telephone number, and email address.
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the Notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Counter Notification

If you believe your own copyrighted material has been removed from our Services in error or due to misidentification, you may submit a Counter Notification to our Designated Copyright Agent using the contact information provided below. To be effective under the DMCA, your Counter Notification must include:

  1. Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or disabled.
  2. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
  3. Your name, address, and telephone number.
  4. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside the United States, for any judicial district in which we may be found, and that you will accept service of process from the person who provided the Notification or their agent.
  5. Your physical or electronic signature.

Upon receipt of a valid Counter Notification that complies with the above requirements, we will restore the removed or disabled material unless we receive notice from the party who submitted the Notification informing us of a court action filed to restrain you from engaging in infringing activity related to the material in question. Please be aware that submitting a false Counter Notification may result in legal consequences, including damages and attorney's fees for parties involved.

 

22. TERM AND TERMINATION

These Legal Terms govern your use of the Services and remain in effect for the duration of your use.

Termination Rights

We reserve the right, at our sole discretion and without prior notice or liability, to deny access to or use of the Services, including blocking IP addresses, for any reason or no reason. This includes termination for breach of these Legal Terms, applicable laws, or regulations. We may terminate your account or participation in the Services and delete any associated content at any time, without warning.

Prohibited Actions upon Termination

Upon termination of your account, you are prohibited from re-registering under your own, borrowed, or third-party name. We reserve the right to pursue legal action, including civil and criminal proceedings, for such violations.

 

23. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove any content on the Services at our discretion without prior notice. While we are not obligated to update the Services, we may make changes as we deem necessary.

Service Modifications

We may modify or discontinue all or part of the Services at any time without notice. We will not be liable for any modification, price change, suspension, or discontinuance of the Services.

Service Interruptions

The Services may experience interruptions, delays, or errors due to hardware, software, or maintenance issues. We may change, revise, update, suspend, discontinue, or modify the Services without notice. We are not liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during such events.

Support and Updates

We are not obligated to maintain, support, or provide corrections, updates, or releases for the Services under these Legal Terms.

 

24. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of [State or Territory], which apply to agreements made and performed entirely within [State or Territory], without regard to its conflict of law principles.

 

25. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a "Dispute" and collectively, the “Disputes”), brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute informally for at least [30] days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved through binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer-Related Disputes ("AAA Consumer Rules"), both of which are available at the American Arbitration Association (AAA) website. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so.

Arbitration fees and arbitrator compensation shall be governed by the AAA Consumer Rules, and if deemed excessive, we will pay all arbitration fees and expenses. The arbitration will take place in [Pakistan], [State or Territory], unless otherwise required by the applicable AAA rules or applicable law. The Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

Court Proceedings

If for any reason a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in [Pakistan], [State or Territory]. The Parties consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.

Limitation on Claims

No Dispute related in any way to the Services shall be commenced more than [01] year after the cause of action arose. If this provision is found illegal or unenforceable, then the Parties will submit such Disputes to the state and federal courts specified above.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the fullest extent permitted by law: (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (a) Disputes seeking to enforce or protect, or concerning the validity of, any intellectual property rights of a Party; (b) Disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) claims for injunctive relief. If any part of this provision is found illegal or unenforceable, the Parties will submit such Disputes to the state and federal courts specified above.

 

26. CORRECTIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other details. We reserve the right to correct any such errors, inaccuracies, or omissions and to update or change information on the Services at any time without prior notice.

 

27. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY OR COMPLETENESS OF THE CONTENT AVAILABLE THROUGH THE SERVICES OR THE CONTENT OF ANY LINKED WEBSITES OR MOBILE APPLICATIONS.

WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR:

(1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT;

(2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES;

(3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL OR FINANCIAL INFORMATION STORED THEREIN;

(4) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE SERVICES;

(5) ANY BUGS, VIRUSES, TROJAN HORSES, OR SIMILAR ITEMS TRANSMITTED THROUGH THE SERVICES BY ANY THIRD PARTY;

(6) ANY ERRORS OR OMISSIONS IN CONTENT OR MATERIALS, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR ANY LINKED WEBSITE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO, OR IN ANY WAY BE RESPONSIBLE FOR, MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

 

28. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID BY YOU TO US DURING THE [SPECIFY TIME PERIOD] PRIOR TO THE CAUSE OF ACTION ARISING, OR $[SPECIFY DOLLAR AMOUNT]. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

 

29. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless us and our subsidiaries, affiliates, officers, agents, partners, and employees from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, arising out of or related to:

(1) your contributions to the Services;

(2) your use of the Services;

(3) any breach of these Legal Terms by you;

(4) any breach of your representations and warranties set forth herein;

(5) your violation of the rights of any third party, including intellectual property rights;

(6) any harmful acts towards another user of the Services with whom you connected via the Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.

 

30. USER DATA

We maintain certain data that you transmit to the Services to manage and improve performance, as well as data related to your use of the Services. While we regularly back up data, you are solely responsible for all data you transmit or that relates to your activities on the Services. You acknowledge and agree that we are not liable for any loss or corruption of this data, and you waive any claims or actions against us arising from such loss or corruption.

 

31. ELECTRONIC COMMUNICATIONS AND TRANSACTIONS

By visiting the Services, sending us emails, or completing online forms, you engage in electronic communications. You consent to receive electronic communications from us, and you agree that any agreements, notices, disclosures, and other communications that we provide to you electronically, whether via email or through the Services, satisfy all legal requirements that such communications be in writing. You acknowledge and agree to the use of electronic signatures, contracts, orders, and other records, as well as electronic delivery of notices, policies, and transaction records initiated or completed by us or via the Services.

You waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature, or the delivery or retention of non-electronic records, or that impose conditions for payments or credits by means other than electronic methods.

 

32. CALIFORNIA USERS AND RESIDENTS

If you have an unresolved complaint with us, California residents can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. They can be reached in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

 

33. MISCELLANEOUS

These Legal Terms, together with any policies or operating rules posted by us on the Services or relating to the Services, constitute the entire agreement and understanding between you and us. Our failure to enforce any right or provision of these Legal Terms shall not be considered a waiver of such right or provision. These Legal Terms are enforceable to the fullest extent permitted by law. We reserve the right to assign any or all of our rights and obligations to others at any time. We are not liable for any loss, damage, delay, or failure to act caused by circumstances beyond our reasonable control. If any provision or part of a provision of these Legal Terms is found to be unlawful, void, or unenforceable, that provision or part shall be deemed severable from these Legal Terms and shall not affect the validity and enforceability of any remaining provisions. These Legal Terms do not create a joint venture, partnership, employment, or agency relationship between you and us. You agree that these Legal Terms are not to be construed against us solely because we drafted them. By using the Services, you waive any defenses based on the electronic form of these Legal Terms and the absence of signatures by the parties to these Legal Terms.

 

34. CONTACT US

If you have a complaint about the Services or need further information about their use, please contact us at:

Selloverse SMC PVT LTD
Office No. 01 First Floor Harmain Tower

Band Road, Lahore 54000.

Pakistan

+92 308 050 6000

hello@selloverse.pk

 

 

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